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Legal
Terms & Conditions
Last updated: 10 November 2026
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These terms apply to every order placed on this website. Please read them before you buy. By placing an order you agree to them.
1. About us
This website is operated by Formé. [Add your registered company name, number, VAT number and address.] Contact us at hello@formestore.com.
2. Your order
Your order is an offer to buy. A contract is formed when we email to confirm your order has been dispatched. We may decline an order, for example if an item is out of stock or a pricing error has occurred, and will refund you in full.
3. Prices and payment
Prices are shown in pounds sterling and include VAT where applicable. Delivery charges are shown at checkout. Payment is taken when you place your order.
4. Delivery
We deliver to UK addresses. Delivery times are estimates; see Shipping & Returns for details. Risk in the goods passes to you on delivery.
5. Your right to cancel
Under the Consumer Contracts Regulations you may cancel your order within 14 days of receiving your goods without giving a reason. Our returns process is set out on the Shipping & Returns page. Refunds are made within 14 days of us receiving the goods back.
6. Faulty items
Your statutory rights under the Consumer Rights Act 2015 are not affected. If an item is faulty, contact us and we will repair, replace or refund it.
7. Liability
We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms. We do not exclude liability where it would be unlawful to do so.
8. Governing law
These terms are governed by the law of England and Wales, and disputes may be brought in the courts of England and Wales (or Scotland or Northern Ireland if you live there).
